We are delighted with Dyrand’s service. We have been working with them for 6 years. They have helped us upgrade various technology components, work remotely, and improve business continuity. They’re very responsive. The technicians are very knowledgeable, and we have rarely had a problem that they could not fix right away. Cybersecurity is one of the biggest issues for any business and they are all over it. I have a Computer Science degree from SFU and run an IT consulting company so many of us know quite a bit about technology and I can tell you that what they implement is great.
Even with our technology experience, we still outsource the support of our IT infrastructure to Dyrand so we can focus on growing our business without distractions. We have grown the business a lot in those six years without having to worry about IT support, security patches, setting up remote access, software upgrades, etc. Definitely peace of mind.
I have been involved in RFP processes with clients who have gone out to tender to find a company like Dyrand, so I am aware of many of the companies in this space in town and I can tell you there are a few good firms and many not so good firms. Dyrand is one of the good ones (one of the best ones). I am very comfortable highly recommending them (Dyrand) and we have no plans to switch providers in the future.