Zero-day cyber attacks – What they are and how you can prepare for them Cyber attacks pose an ongoing threat to anyone who relies on digital devices, whether you're [...]
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CRM and BI Solutions: Tackling the Biggest Onboarding Challenges Whether you call them clients, guests, prospects or partners, every business needs customers and the technology to manage them. Yet although [...]
VoIP the first step toward Unified Communications for SMBs For decades, we’ve been connecting our homes, schools, and businesses with mazes of wires and network switches. Traditional phone systems rely [...]
The best improvements to Office 365 at Microsoft’s end-of-year conference The annual conference and tech party, Ignite by Microsoft, is arguably the blue chip of all global tech conferences, thanks [...]
Everything you need to begin drafting a Mobile Device Management policy Thanks to the increasing presence of mobile devices in the workplace, employees are no longer glued to their desks. [...]
Are Hardware Firewalls Really Necessary for SMBs? As more businesses shift toward the cloud for their computing needs, digital security has become a major concern. Attacks are on the rise [...]
On-Premises servers vs. Cloud: Weighing the Costs The cloud computing revolution is well underway, and countless businesses are already migrating to managed services or plan to soon. Although there’s undoubtedly [...]
6 Benefits of outsourcing your helpdesk There are few ways to lose customers faster than by offering sub-standard support. If your customers have issues regarding your product or services, customer [...]
How to draft a disaster-recovery plan Many businesses make the grave mistake of thinking about building a capable disaster-recovery plan when it’s already too late. While no one is saying [...]
How online communications are making call-quality issues a thing of the past Problems with call quality and reliability can quickly damage your reputation by reducing the effectiveness of your customer [...]