More firms are turning to cloud-based services and using data centers for their operation. The customer experience has improved, albeit mostly invisible to them, and so has the bottom line for the adoptive companies.
Previously, IT staff and infrastructure have been managed in-house. This proved to be more expensive and less efficient. These businesses can now take advantage of cloud computing services like SaaS, IaaS (Infrastructure as a Service), and Platform as a Service (PaaS). Businesses can choose between “public cloud,” “private cloud,” or “hybrid cloud” (a combination of both).
1. Lower Your Costs: There are potentially some significant cost savings by opting for a 3rd party service and a remote cloud server, rather than support the staff and infrastructure requirements of an in-house IT department. Save the money you would have spent hiring a tech support team to address problems with a legacy server, not to mention the expense of upgrading that traditional server.
2. Improved Customer Experience: Cloud-based services also give your business a competitive edge by delivering better and easier service to your customers. There is probably nothing more important to a business than the customer experience. That is a direct reflection of your level of sophistication. Customer loyalty is everything, and growing your business means not losing existing business.
3. Flexibility: If your firm is small to medium size, customers look for you to be nimble and flexible. Cloud computing can give you that, and the competitive advantage that comes with it. The needs of your clients continually change, and so should you. With cloud computing, you can free up and deploy resources in a new direction to accommodate changing client needs.
4. Teamwork: Today, it is more advantageous to resource a world of talent. If your business is set up on the cloud, it may be more attractive to a global pool of talent. It is also an advantage to be able to show your market that your company is global, as many potential customers may be found in various corners of the globe and appreciate your reach. Collaboration with colleagues has never been easier.
5. Seamless and Sustainable Continuity: This means that wherever you are, you should be assured that your business continues. Through power failures and natural disasters, if proper contingencies are in place, the show will go on. With an internet connection from anywhere and the proper credentials, you’re always good to go.
6. Security and Protection: Your data is protected from cyberattacks and is kept secure. Data security is one hot button that cloud providers pay particular attention to. Unless data is kept completely secure, none of this makes any sense. With the use of robust encryption, and professional security protocols data is harder to access by unauthorized users.
7. Mobility: When your data is located (and protected) in the cloud, your employees can access the files they need from anywhere. There is no preventing them from being able to work from where they are. They become more productive.
8. Disaster Recovery: From fires to power failures, cloud computing assures that they don’t spell disaster for your company. Old legacy IT structures were more apt to fail or get destroyed by fires or power failures. The technical failures of legacy systems can do serious damage to your business, not to mention the loss of valuable data.
9. Scalable: Being easily scalable is the nimble part of small to medium size. Things change, sometimes on a dime. You need to be able to upscale or downscale quickly. The quicker it is, the more efficient the use of your budget. Cloud computing is easily scalable to quickly meet and accommodate these changes.
10. Automatic Updates: A cloud-based service provider usually handles this, it’s part of the job. It saves the client time, expense and headaches. Many times, there are compatibility problems with new operating systems and the ability to access files with old software. It is the job of the cloud provider to make sure everything is kept updated.
You may have a server for backup, but the days of relying on them for all of your data are gone. Everything including everyday appliances runs on the cloud. As you have seen, the list of advantages is extensive. Very soon, 98% of all businesses will be using multiple clouds.